FAQ [ frequently asked questions ]

Everything you possibly need to know about Neotradeai online platform rules, policies and procedures.

How does Neotradeai work?

Neotradeai combines the power of AI-driven trading bots with professional traders’ expertise to help you grow your wealth. Our bots are equipped with sophisticated algorithms that monitor markets 24/7, analyzing data and making trades based on real-time market trends. As an investor, you simply choose a plan, deposit funds, and let our AI-driven technology do the rest. You can earn daily or monthly returns based on your selected plan. , with headquarters at 44a Bedford Street, London, England, WC2E 9HA

What is the minimum investment amount?

The minimum investment amount is just $50, which makes it easy for everyone to start. Whether you’re a beginner or experienced investor, you can join Neotradeai and begin earning with the power of AI.

How often do I receive my earnings?

We offer both daily and monthly earnings, depending on your chosen plan. If you choose a daily return plan, you’ll receive your earnings every 24 hours, while our monthly growth plans deliver returns at the end of each month. All profits are automatically reinvested, and you can withdraw your earnings at any time once you meet the minimum withdrawal threshold..

How does the AI trading bot work?

Our AI trading bots are powered by advanced machine learning and data-driven strategies. They analyze market conditions in real time, identifying opportunities and executing trades based on predictive models. The bots continuously adjust strategies as market conditions change, ensuring optimal returns for your investment..

Is my investment safe?

Yes, your investment is in safe hands. We use state-of-the-art security protocols to protect your funds, including end-to-end encryption, two-factor authentication, and secure withdrawal systems. Furthermore, our AI-driven trading system operates in a highly secure and transparent environment, ensuring that your investments are both safe and well-managed.

Do I need to have experience with trading to use this platform?

No experience is required! Neotradeai is designed for both beginners and experienced traders. Our AI-powered platform does all the complex analysis and trading for you. Simply choose your plan, invest, and let our bots handle the rest. Whether you’re new to investing or a seasoned trader, our platform is user-friendly and fully "automated.".

Can I withdraw my earnings at any time?

Yes! You can withdraw your earnings at any time. However, there are withdrawal fees that vary depending on the amount being withdrawn. The minimum withdrawal is $5, and we offer flexible withdrawal options that suit your needs.

Policy Violations & Enforcement

Money Laundering & Financial Fraud – Immediate account termination, fund seizure, and legal escalation if applicable. Exploitative Behavior (Scams, Abuse) – Suspension (1–12 months) or permanent ban, depending on severity. Multi-Accounting – Permanent restriction or, in limited cases, a 3–12 month investment freeze. Circumventing Restrictions (Ban Evasion, VPN Abuse) – Progressive sanctions, including IP bans and asset forfeiture. Market Manipulation – Trading suspension or permanent removal from platform services.

What investment opportunity to you offer?

Neotradeai offers two investment options Main plan and VIP plan featuring daily interest and principal returned after the end of investment period. Rates of return differ depending on the term, deposit amount and actual daily trading results.

How can I start investing?

Login to your account, top up your account balance with your favorite ecurency and make a deposit to the investment plan of your choice.

What payment methods may I use to make investments?

We accept deposits in the following payment systems: USDT-TRC20, USDT-BEP20.

How do I top up my investment account?

In order to fund your investment account you should make payment of exact amount of your choosen ecurrency to Neotradeai wallet address according to instructions. Once you have made a transfer, return to the Top up order page and click on "I paid" button.

How long does it take for my funds to be credited?

If you followed instructions and made a transfer of funds correctly, your money will be credited to your account balance after 1 confirmation from related blockchain network. If after a reasonable amount of time your funds have not been credited automatically, please, contact the Support service with your full transfer details.

How do I create a deposit?

Once you have successfully funded your investment account, go to "New Deposit". Select your investment plan, choose a payment system where you have funds available, enter the amount, and click on 'Create Deposit' button. Check "My deposits" section to see if your deposit has been added.

Can I use funds available at my balance to make a new deposit?

Yes. You can make new deposits with funds available at your balance, it saves your time and eliminates transaction fees.

What interest rate do I get on my deposit?

As soon as you create a deposit, our bot sends your funds to next available trade,your interest rate varies according to the specific algorithm andtrading results within the preset range of values - 3-4% for Main Plan or 5% for VIP Plan. You will get different interest rate each day for the whole investment term.

I do have an active deposit. Can I make new investments?

Yes. You can make as many deposits as you like.

How do I receive my interest payments?

Investment interest is credited each calendar day to user account balance in the same currency the initial deposit was made. You can check the progressand accuracy of accrued earnings at "My deposit" and "Operations" section of your personal account.

How can I withdraw funds available at my account balance?

Please, go to "Withdraw" section of your account, fill in the form. Specify the payment method and exact withdrawal amount and click at "Withdraw" button to confirm the payment request and complete the operation.

What is the minimum amount allowed for withdrawal?

Currently the minimum amounts for withdrawal are:

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USDT TRC20
  • min amount 10.00 USDT
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USDT ERC20
  • min amount 50.00 USDT
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USDT BEP20
  • min amount 10.00 USDT
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BTC
  • min amount 0.0003 BTC
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ETH
  • min amount 0.0068 ETH
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TRX
  • min amount 40.0000 TRX
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LTC
  • min amount 0.0600 LTC
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XRP
  • min amount 2.0000 XRP
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DOGE
  • min amount 7.0000 DOGE
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BNB
  • min amount 0.0090 BNB
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DASH
  • min amount 0.2000 DASH

How long does it take for my withdrawal request to get processed?

Withdrawals are usually processed within 8 business hours. In case of system errors and force majeure situations, withdrawals may be processed manually by our operator within 24 hours. If your payment doesn't arrive within this time frame, please, contact our support service.

Do you have an affiliate program?

Yes, we currently invite everyone to participate in the promotion of our platform, and get additional income by earning referral commission for deposits made by your partners. Our affiliate program is multi-level, you have the opportunity to build your own affiliate network, and provide yourself with a stable source of income. You can study the terms of the program, the exact size of the referral fees and the system of bonuses and rewards on the 'Partnership' page of our website.

Where can I find my affiliate link?

Please look at "My partners" section of your account dashboard. Your affiliate link is located there. Use it to promote our platform and get referral rewards.

Can I refer myself?

No, but your friends, contacts and relatives can sign up for an account at our platform using your affiliate link.

When do I receive my referral rewards?

The amount of the affiliate commission is credited to your account immediately after each new deposit is placed by any partner in your referral network. The commission is paid in the currency of new deposit and reflects on your corresponding ecurrency balance.

Do I have to make a deposit to be entitled for referral rewards?

No, personal investments are not mandatory. You can become our partner and earn exclusively by attracting new investors to our platform, but it's a must if you want to advance in your partner career and earn even more bonuses and rewards.

Is my personal data protected?

The Neotradeai platform is hosted at reliable servers with the highest level of protection against hacking attempts and unauthorized access. Users' personal data is stored in encrypted form in our secure databases. As per the Terms and Conditions, the company undertakes not to transfer confidential information of our clients to third parties.

What can I do to improve the security of my account?

Our platform provides several special options to protect users' accounts and funds from unauthorized access. In the "Settings" section of your account, you can enable such options as access only from trusted IP addresses, and 2FA Google Authentication for secure account access.

If you cannot find the answer to your question, please contact our support service.

Get started [ with Neotradeai ]

Experience the power of artificial intelligence with risk free solutions for inter-exchange Forex & Crypto trading.